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Terms & Conditions

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Ann Pickard trading as The Icing Centre and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Ann Pickard trading as The Icing Centre. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Ann Pickard trading as The Icing Centre takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Return Policy for Ann Pickard (trading as The Icing Centre)

(1) Introduction

We understand that from time to time you may wish to return a product to us.

We have created this [30]-day returns policy to enable you to return faulty or damages products to us .

This returns policy applies to customers irrespective of your geographical location.

This policy does not affect any statutory rights you may have (such as consumer rights under the Consumer Protection (Distance Selling) Regulations 2000).

(2) Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a) we receive the returned product within [30] days following the date of purchase of the product;

(b) the returned product is unused, in its original packaging e.g. DVD must be in its case (if it was found to be faulty on viewing the shrink wrap will be broken)

(c) you comply with the returns procedure set out below

(3) Returns procedure

In order to take advantage of your rights under this returns policy, you must:

Return the product to us at the address below and state in writing the reason for the return. Describe the fault or damage to the item. Remember to include your name and address.

The Icing Centre
26 Nithsdale Road
BS23 4JR



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